Terms of use
The agreement between you and us when you use imbalance. Please read it with the Risk disclosure and the Privacy Policy.
1. Who we are
imbalance (https://www.imbalance.trade) is operated by QNTMHRZN Analytics and Technologies, 4/2 Vasant Kunj 2, Vasant Vihar, Dehradun 248006, Uttarakhand ("we", "us"). By creating an account or using the site you agree to these Terms, the Privacy Policy, the Risk disclosure and the Refunds & cancellation policy.
2. Eligibility
You must be at least 18 years old and able to enter a binding contract under Indian law. To use Live mode you must also hold your own account with Delta Exchange India and meet its eligibility and KYC requirements. You are responsible for making sure that trading crypto or token derivatives is lawful for you.
3. The service
- Paper trading. Paper and season accounts use virtual money. Their orders are simulated against Delta Exchange India's live market data and never reach the exchange. Virtual balances, profits and rankings have no cash value and cannot be withdrawn, transferred or redeemed.
- Live mode. If you connect your Delta Exchange India API key, we send the orders you confirm to your own Delta account. Delta executes them under its own terms. We do not hold your funds, take custody of assets, or trade on your behalf without your confirmation, except for the copy-trading and protective rules you set up and approve yourself.
- Analytics and AI. Charts, indicators, screens, signals and AI explanations are tools, not recommendations. They can be wrong, late or incomplete.
- Community. Ideas, posts and profiles are written by users. We do not check them and do not endorse them.
4. Your account
- Keep your password, two-factor methods and passkeys to yourself. You are responsible for activity under your account.
- Give accurate information, and keep your email address current: login codes and notices go there.
- One person, one account. Season rankings may disqualify duplicate or automated accounts.
5. Your Delta API key
Create the key with only the permissions you need and restrict it to the IP address we show you. We store it encrypted and use it only to carry out what you ask in Live mode. You can remove it at any time from your account, and you can revoke it directly on Delta Exchange.
6. Acceptable use
You agree not to: break the law or Delta Exchange's rules; manipulate markets, rankings or contests; scrape or overload the service; probe or bypass its security; use it to send spam or abuse; post content that is unlawful, misleading, infringing or that promotes paid tips or "guaranteed returns"; or resell the service without our written permission.
7. Paid plans
Some features may be offered on paid plans. Prices are shown in Indian rupees, with any applicable taxes, before you pay. Payments are processed by our payment partner; we do not see or store your card details. Renewals, cancellations and refunds follow the Refunds & cancellation policy.
8. Market data and availability
Market data comes from Delta Exchange India and may be delayed, interrupted or wrong. The service may be unavailable during maintenance, outages at Delta Exchange or our providers, or events outside our control. We do not guarantee that it will be uninterrupted or error-free.
9. Intellectual property
The site, its design, code and brand belong to us or our licensors. You keep the rights to what you post, and give us a non-exclusive licence to host and show it on the service. Third-party software is credited on the About page.
10. No advice, and limits on liability
Nothing on the service is investment, legal or tax advice. Trading decisions, and their results, are yours. To the extent the law allows, we are not liable for trading losses, missed trades, liquidations, or indirect or consequential loss, including those arising from data errors, outages or the execution of orders you confirmed. Where we are liable, our total liability is limited to the amount you paid us in the three months before the claim.
11. Suspension and closure
You can stop using the service and ask us to delete your account at any time. We may suspend or close accounts that break these Terms, put other users or the service at risk, or where the law requires it. Where we can, we will tell you why.
12. Changes
We may update these Terms. Material changes will be announced on the site or by email before they take effect. Using the service after that means you accept the updated Terms.
13. Law and disputes
These Terms are governed by the laws of India. Write to us first: most problems are solved quickly that way (see Grievance redressal). Disputes that remain are subject to the exclusive jurisdiction of the courts at Dehradun, Uttarakhand.